Submit a Ticket
If you encounter issues while using the MaritimeONE Career Portal, you can reach our support team by submitting a ticket.
1. If you are on the MaritimeONE Career Portal, click the ? icon next to the Sign In button to open the Knowledge Base.
2. In the Knowledge Base, scroll down and click the Submit A Ticket button located at the bottom of the page.
3. Fill in the required details, including a clear description of your issue.
You may add multiple files, as long as they do not exceed 40MB in total.
4. Click Submit to send your ticket.
✅ Our support team will review your request and get back to you within 3–5 working days.
Tips for faster resolution
Provide a clear description of the issue.
Include any error messages you see.
Attach screenshots if possible.
Share your registered email address (if relevant).
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